Security

Security


RingMD Platform offers a highly secure communication platform designed to ensure the privacy and security of customer data.

Secure connection

RingMD forces HTTPS for all connections including our public website. We also use HTTP Strict Transport Security(HSTS) to ensure browser interacts with our servers only over HTTPS.

Files

Uploaded files and call recording are both transmitted and stored using AES-256 encryption on Amazon’s Simple Storage Service (S3) in multiple data centers located around the world.

Messages & notifications

All RingMD messages and notifications are encrypted with Secure WebSocket connection when transmitted between the server and users.

Payment

RingMD Payment follows Payment Card Industry Data Security Standard. No customer's credit card is stored on our system. The actual card's information is stored with our payment gateway - Stripe. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1.

Payment information from the RingMD server sends to the Stripe server using TLS 1.2.

Tenants separation

Each RingMD white label tenant is using a separate AWS account for hosting and development. Each customer has their own set of cloud infrastructure, hosted to an AWS data center close to the tenant, and we do not mix data tables between customers. This is the ultimate step in preventing cross-pollination or contamination of data.

Auditing

All the changes to RingMD's infrastructure in the cloud are logged permanently with AWS CloudTrail to AWS S3.

On the application level,  all access or change to user data triggers an immutable audit record.

Two factor authentication

RingMD offers industry standard two-factor authentication mechanism, allow the use of a physical token or an authenticator app as a second factor to authenticate RingMD user. To be able to log in and access personal data, users need to comply with a valid password and a 6 digits code from the authenticator app or physical token.

Application security

RingMD’s product security team has built a robust secure development lifecycle, which primarily leverages industry standard open-sourced tools.

Training and security enforcement

RingMD takes security seriously with a mandatory security training program for new employees and raising awareness of security by internal seminars and encourage employees to take online security courses.

RingMD enforces two-factor authentication for all the tools we use at work to email, slack, and AWS... 1Password is mandatory for password management and sharing.

Code review

Code review is probably the single most effective technique for identifying security flaws. When used together with automated tools and manual penetration testing, code review can significantly increase the cost-effectiveness of an application security verification effort.

RingMD uses Github for source codes hosting, all the codes need to be peers reviewed before getting merged to our repositories via pull requests.

We enable Github Vulnerability alerts and use Snyk analyzing the current code base and the new source codes added automatically as a check for new pull requests. All codes need to be vulnerability-free before getting reviewed by peers.

Infrastructure as code

RingMD uses TerraForm to form all of our infrastructures, there is code review and anything added to the infrastructure need to be reviewed before getting merged and apply to the targeted AWS account. Only a few high-level RingMD executives have access to our AWS accounts.